Computing Resources Unit College of Agricultural and Environmental Sciences at UC Davis
Documentation
Helpdesk
- How request new hardware or software
This guide will explain the options available to you in terms of hardware and software as well we how you can request a new piece of hardware or a piece of software be installed.
- What permissions and services are available to units supported by Computing Resources Unit (CRU)
The following guide will outline the various permissions and services CRU provides to supported units.
- How to use the Aggie Desktop Self-Service Application (SSA)
Use this guide to install applications using the Aggie Desktop Self-Service Application (SSA) service.
- How to install the Zoom for Outlook Add-in
Use this guide to install the Zoom Outlook Add-in.
- How to receive computer support remotely
Use this guide to start a remote support session with the Computing Resources Unit Help Desk using BeyondTrust (formerly known as Bomgar).
- How to transfer your Zoom account to the Campus Zoom instance
Use this guide to transfer your existing Zoom account to the Campus Zoom instance.
- How to sign into Zoom
Use this guide to sign into the CA&ES Zoom instance, the video conferencing solution available on campus.
- How to share your screen during a Zoom meeting
Use this guide share you compuscreen during a Zoom meeting.
- How to effectively and safely work remotely
Use this guide to learn how to use various resource and tools to effectively and safely work remotely.
- How to remotely access your campus voicemail
This guide will explain the step by step process of accessing your campus voicemail remotely.
- How to setup/remove call forwarding for your campus VoIP desk phone
This guide will explain the step by step process of setting up and removing call forwarding for your campus VoIP desk phone.
- How to connect to the CAES VPN
This guide will explain the step by step process of connecting to the CAES VPN provided by the Computing Resources Unit on your CAES Dean's Office managed computer.
- How to access your Office 365 email remotely
This guide will explain the step by step process of accessing your Office 365 email remotely and the best way to do so securely.
- How to access Slack remotely
This guide will explain the step by step process of accessing Slack remotely.
- How to safely access Box remotely
This guide will explain the step by step process of accessing Box remotely and the best way to do so securely.
- How to sign in and out of Adobe Creative Cloud apps in the IC Labs
Use this guide to sign in and out of the Adobe Creative Cloud apps in the Instructional Computing Labs.
- How to connect from home using Remote Desktop
This guide will explain the step by step process of connecting from home with remote desktop.
- How to connect to the CAES Virtual Computer Lab
This guide will explain the step by step process of connecting to the CAES Virtual Computer Lab using a web browser.
- Reactivate Duo on a smartphone
Use this guide to reactivate the Duo MFA (Multi-Factor Authentication) app on a previously activated smartphone.
- How to join a Zoom meeting
Use this guide join an audio-only meeting in Zoom as a participant.
- How to obtain your Zoom Instant Meeting details
Use this guide to find key information for hosting a Zoom meeting.
- How to schedule a private Zoom meeting
Use this guide to schedule a private Zoom meeting that uses a password.
- How to schedule a public Zoom meeting
Use this guide to schedule a public Zoom meeting.
- How to start a new Zoom meeting
Use this guide to start a new meeting in Zoom.
- How to use Zoom
Use this guide to learn how to use the most common features of Zoom.
- How to access The Food Processor software using Remote Desktop
This guide will explain the step by step process of connecting to the Remote Desktop server to access The Food Processor software.
- How to sign into ArcGIS Pro
Use this guide to sign into the ArcGIS Pro application on a workstation.
- Enroll in Duo with a smartphone
Use this guide to self-enroll in the Duo MFA (Multi-Factor Authentication) service used on campus with a smartphone.
- Re-add your email to iPhone/iPad after enabling Duo
Use this guide to re-add your Office 365 Mailbox to your iPhone or iPad after enabling Duo MFA.
- Enroll in Duo with a cell phone (non-smartphone)
Use this guide to self-enroll in the Duo MFA (Multi-Factor Authentication) service used on campus with a cell phone (non-smartphone).
- Enroll in Duo with a landline
Use this guide to self-enroll in the Duo MFA (Multi-Factor Authentication) service used on campus with a landline.
- Enroll in Duo with a tablet
Use this guide to self-enroll in the Duo MFA (Multi-Factor Authentication) service used on campus with a tablet.
- Enroll in Duo MFA
Use this guide to self-enroll in the Duo MFA (Multi-Factor Authentication) service used on campus.
- How to sign into Adobe Acrobat Pro
Use this guide to sign into the Adobe Acrobat Pro application on a workstaiton.
- How to get to our office
We are located in 38 Mrak Hall, but it really is not the easiest place to find. Below is a guide to help you find us, it starts at the North entrance to Mrak Hall.
- Get an Account
This guide will explain how to get computing access with CAES Dean's Office.
- Out of Office Reply
This guide will help outline the process required to set an Out of Office Reply with the Office 365 Web App.
- DaFIS via DaFIS Connect
How to connect to UC Davis’ Remote Desktop solution for DaFIS.
- Temporary Affiliate Form
Are you sponsoring a temporary visiting scholar, researcher, or faculty member? Visit this guide to learn how to get them a temporary computing account with campus for their visit which will allow them access to campus wi-fi and more!
- Span Multiple Monitors
Instructions on how to use multiple displays in your Remote Desktop session in Windows.
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